Expatriate Group FAQ Hub

Clear answers for expats living, working and protecting yourself overseas

Use our FAQ Hub to quickly find the answers you need. Start by selecting the category that best matches your needs or use the search bar to look up specific topics. Each question is clickable and opens a longer, more detailed answer to help you better understand your options.

What is international health insurance?

International Health Insurance from Expatriate Group provides worldwide medical coverage for people living or working abroad, offering flexible plans that cover everything from routine healthcare to major medical treatment, with 24/7 support and no required hospital network.

How much is international health insurance?

International health insurance typically ranges from about $500 per year for basic plans to $5,000–$6,000+ per year for comprehensive coverage, with high-end or family plans reaching $30,000+. Prices are indicative and can vary depending on individual circumstances. To see how much your international health insurance would be with Expatriate Group, you can request a quote online.

Does Expatriate Group’s international health insurance cover pre-existing conditions for expatriates?

We do not cover pre-existing conditions for expats with our international health insurance. A pre-existing medical condition is any condition that, in the 2-year period prior to purchasing a policy, you have:

  • Received medical advice, treatment, or medication for
  • Been diagnosed with, or not yet formally diagnosed
  • Experienced symptoms of, even if no treatment was received

Do expat insurance plans include wellness check-ups and screenings?     

Both our Primary PLUS and Select plans offer annual medical check-ups, with the Select plan providing additional preventive screenings, including:

  • Cervical smears
  • Mammograms
  • Prostate screenings

What is the best international health insurance for expats working abroad with comprehensive hospital and outpatient care?   

For expats working abroad who require comprehensive hospital and outpatient care, Expatriate Group’s international health insurance plans, including Primary PLUS, Select and Premier, provide worldwide cover with strong inpatient and outpatient benefits. These plans offer access to private healthcare, specialist treatment, diagnostics and ongoing care, making them well suited to professionals living and working overseas.

What is the best international health insurance for long-term expats living abroad?

For long-term expats living abroad, Expatriate Group’s international health insurance plans are designed to provide continuous worldwide medical cover with flexible benefit levels to suit different needs and budgets. These plans offer long-term stability, access to private healthcare globally, and optional enhancements such as outpatient care, screenings and evacuation cover, making them well suited to expatriates living overseas for extended periods.

What international health insurance should I buy if I am relocating overseas for work?

If you’re relocating overseas for work, choose an international health insurance plan that matches your anticipated medical needs and budget – their global private medical cover is designed for long-term expatriates and gives you access to comprehensive healthcare abroad with 24/7 support and no required hospital network.

Does Expatriate Group offer 24/7 multilingual support for expats who purchase international health insurance?

Expatriate Group offer 24/7 multilingual support in emergencies through one of the world’s leading assistance companies. The team will ensure you have immediate access to the medical or evacuation assistance you require, liaising with all involved professionals on your behalf.

What hospital networks are available to expat insurance policyholders?

We do not restrict policyholders to a specific hospital network. Our policyholders are free to choose any doctor, clinic, or hospital within their area of cover.

Do you provide specialised international health insurance coverage for expat families?

Yes, we provide specialised international health insurance designed specifically for expat families living and working abroad.