Reviews - Expatriate Healthcare
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At Expatriate Healthcare, we are dedicated to providing expats, travellers, volunteers, and students with insurance plans bespoke to their requirements. We want you to see exactly how we have helped our customers ensure they are protected abroad when it comes to their health, life, safety, and income.

If you are considering on taking out a policy with us, take a read of the reviews below. These will give you a chance to absorb the views, opinions and experiences of our previous customers.

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Customer Reviews

  • "Very helpful and friendly I have yet to use the service, but getting signed up and questions answered was a great experience. Good service from the two ladies who helped answer questions and put my mind at ease."
    - Mr kip richardson, Travel Insurance, 22/01/2017
  • "Very straight forward policy It was very straight forward to complete the proposal form and the annual premium is very worthwhile."
    - Mr WILLIAM VELLA, International Healthcare, 18/01/2017
  • "Paid up when needed Whilst living in Thailand I had pain in my left knee. MRI Scan showed damage to my Meniscus.I gave my details to the hospital who contacted Expatriate insurance to confirm that they would pay for the operation.It took around a week for confirmation to be giving but as it wasn't life threatening there was no major rush. I did have to pay for the MRI scan myself, but i theory i could have claimed it back as it led to treatment being needed, but to be honest i could not be bothered All in all they did what it said on the Tin so i can have no complaints. I recently renewed with them for a second time with no hassle, so i would recommend them so far. Hopefully i won't need them again. But if so i have confidence in their service."
    - Mr Phillip Price, International Healthcare, 17/01/2017
  • "getting covered Easy to get covered and reasonable rates"
    - Dr Peter Mason, International Healthcare, 20/12/2016
  • "Needed You Again We have been using Expatriate Healthcare for several years now, and are very happy with their programs and service."
    - Mrs Stephanie Bogatinoff, International Healthcare, 19/12/2016
  • "Excellent customer service The online purchase option was user friendly. Price is competitive. However it is the customer service that makes the experience a positive one. I had great help from Lucia via live chat. Thank you."
    - Ms San Lee, International Healthcare, 16/12/2016
  • "extremely satisfied very clear policy - fast and easy to organised. flawless service"
    - isa, International Healthcare, 16/12/2016
  • "iked the call back service ery helpfulat all times"
    - Mr Michael Tucker, International Healthcare, 13/12/2016
  • "Good Simple and fast"
    - Sergei, International Healthcare, 10/12/2016
  • "Thanks for your help yesterday and for your fast & efficient response to my queries, I appreciate it."
    - Derek Boyle, International Healthcare, 30/08/2017
  • "After losing my bag with my passport, money laptop, clothes, basically everything somewhere in the north of Thailand, these guys were amazing! It took a couple of weeks to process the claim but they responded to all of my messages immediately and were very clear about everything that was happening at their end during the process. Thanks Jean and Lee! You made a tough situation much more bearable!"
    - Murray Kerr, Travel Insurance, 14/10/2017
  • "The customer service is excellent. We paid for an international health insurance family plan, but were subsequently unable to travel to our destination due to the Covid-19 pandemic. An Expatriate Group customer service member, understanding our situation, issued our request for a full refund in a swift, efficient, and friendly manner. We will use Expatriate Group again when we have the opportunity to travel."
    - Barry, International Healthcare, 04/03/2021
  • "Hi there. I just moved to Spain and need to know what hospitals and doctors I can go to and will give me coverage with my insurance. Where can I findbthis information? I live in San Fernando. Cadiz. Spain. Thank you very much in advance."
    - Mrs SALI ALSULAMI, International Healthcare, 12/11/2020
  • "I have recently been unwell as a result of a fall at home resulting in my having been admitted to hospital. Expatriate Healthcare have been very supportive throughout. I highly recommend them to other expatriates"
    - Kathleen Rose White, International Healthcare, 09/03/2018
  • "I had excellent customer service from Deborah. She was always incredibly responsive, and able to answer my query directly and succinctly. I am quite grateful for having the health insurance, and Expatriate and Deborah were always helpful in this regard. I would opt to re-enrol in their coverage for my next plan. Having lived overseas for most of the past 10 years, the coverage and assistance that I have been able to receive from Expatriate has been far and away the most comprehensive I have had."
    - Rob, International Healthcare, 04/08/2020

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