Expatriate Healthcare Reviews

At Expatriate Healthcare, we are dedicated to providing expats, travellers, volunteers, and students with insurance plans bespoke to their requirements. We want you to see exactly how we have helped our customers ensure they are protected abroad when it comes to their health, life, safety, and income.

If you are considering on taking out a policy with us, read some of our reviews below. These will give you a chance to absorb the views, opinions and experiences of our previous customers.

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What our global customers say

Excellent support from one of the Expatriate Group consultants. Very helpful and courteous. I had difficulty making the purchase online. However, the consultant talked me through the steps over the phone to ensure that I was able to make the purchase online with success. Extremely helpful indeed.

Mrs Hawkes

International Travel Insurance Customer

Many thanks to Expatriate Group for their excellent advice when my son’s circumstances changed due to COVID and he was suddenly stranded in Europe without health cover. We had a lot of questions. Expatriate Group were extremely patient and sympathetic throughout.

Mrs Williams

International Health Insurance Customer

Confronted with an unexpected move across borders at short notice and the need to acquire reliable and affordable health insurance during a global pandemic. I asked a business partner for a recommendation and Expatriate Group was suggested as trustworthy and easy to deal with option. Indeed, I have found Expatriate Group to be professional, committed and very courteous.

Ms Burge

International Health Insurance Customer

Brilliant! I recently renewed my insurance policy with Expatriate Group for a third year. Changing from European to Worldwide for the second year was easy. When I had difficulties working out how to revert to European again this time the Live Chat option was very helpful. I had my first ever medical emergency on holiday in July and when I visited the hospital an administrator rang the Emergency Number for me. They were given a Letter of Guarantee and a case number, which meant I did not have to pay any fees directly. It couldn’t have been easier and was very reassuring. A big bonus at what was a stressful time.

Miss Robinson

International Health Insurance Customer

Lovely customer service when I called for help. Bought a Life Insurance policy online. As I’m currently stationed overseas it hasn’t been easy to find a company that could help me. All pretty simple really.

Mr Larry

International Life Insurance Customer

Customer service second to none. Wanted an income protection policy that was specifically for expats, not just an afterthought product from a provider. Getting set up online was easy with the Expat Group claims form, couldn’t have been easier.

Mr Huang

International Income Protection Customer

It took me quite a while to find Expatriate Group when our usual Travel Insurance company refused to insure us for a brief trip to Vietnam because we were suddenly too old. Being Australian expatriates living in Indonesia, I found that nearly all the companies that do cover older travellers demanded that we depart from the country they are based in. It was a delight to find Expatriate Group would cover us and at a competitive price.

Mr Hoekstra

International Travel Insurance Customer

Brilliant! I recently renewed my travel insurance policy with Expatriate Group for a third year. Changing from European to Worldwide for the second year was easy. When I had difficulties working out how to revert to European again this time the Live Chat option was very helpful.

Mrs Brookes

International Travel Insurance Customer

I have been living overseas for 10 years and Expatriate Group came up in conversation with some of my expat friends. I realised I have been neglecting financial protection for myself and my family and decided to purchase Income Protection. Such an easy process and any questions I had, even after purchasing, were answered there and then on the live chat. Would recommend.

Mrs Garraway

International Income Protection Customer

Required knee surgery whilst living in Thailand. I had an MRI and the operation, both of which were covered by my health insurance policy with Expatriate Group. The process took around a week as the surgery was not a medical emergency. I recently renewed with them for a second time with no hassle and I would 100% recommend. Hopefully I won’t need them again. But if so, I have utter confidence in their service.

Mr Price

International Health Insurance Customer

Trying to secure life insurance with my medical history was incredibly difficult despite being well in myself now. However, Expatriate Group were incredibly helpful, talking me through the Term Life Insurance option as it was best suited to my needs. I was able to get a quote online and it was plain sailing from there. Great company and I would not hesitate to purchase again from them should I need any other insurance requirements.

Mr Harper

International Income Protection Customer

I am now based in Poland and travel extensively on Business. I have both health and travel insurance with Expat and have not had anything but good experiences. Great staff very helpful and willing go the extra mile to help out when you need it most. I will be continuing my relationship with this company going forward. Many thanks to all concerned with my accounts.

Mr Vajash

International Travel Insurance Customer

Assistance and communication are second to none. My situation is quite complex, so I had a lot of questions and requests when taking out my travel insurance policy. It was very important to me that my family’s health insurance came from a company where communication was of a high standard as I need to know that if I ever make any claims they will be dealt with efficiently. Their value for money is also a lot better than almost all the other insurance companies I made enquiries too.

Mr Greig

International Travel Insurance Customer

Mrs Constavalos

International Life Insurance Customer

Expatriate healthcare provides an easy to access, clear travel insurance option for expats. The website is easy to navigate, it is clear what you are buying and what are the options. Having decided, buying the insurance couldn’t be easier.

Mr Tierney

International Travel Insurance Customer

The customer support team went above and beyond to check in on me and ensure my claim would be handled. It’s uncommon to find personal support when dealing with insurance but so far my experience with Expatriate Group has proven it’s possible to find good people when you most need them! For once, I’m happy with my insurance.

Mrs Nuttycombe

International Health Insurance Customer

I emailed 5 or 6 companies for a quote for life cover and from the start Expatriate Group were the best. Best price, fastest reply, and just all-round best service. Even after I bought the policy, I had some more questions and answers were virtually instant. Buy here with 5-star confidence.

Mr Bayne

International Life Insurance Customer

Looking for a new health insurance is really not a fun job. Expatriate Group was definitely one of the easiest to overlook and understand. I also needed to have a few questions answered and was very positive and surprised about the friendly and professional customer service. Thank you Expatriate for your great help and friendly service.

Mr Grossmann

International Health Insurance Customer