International healthcare insurance customers who are looking for a care home for a family member have been advised to ask plenty of questions.
Daniel Blake, development manager at Action on Elder Abuse, explained that families should talk to existing residents at the home to determine how good the establishment is.
He also explained that the care home should be asking the prospective resident a lot of questions in return.
Things like "what food do you like? What time do you like to eat your food? How do you like to eat your food? What time do you like to get up? What do you like to do in the day?" should all be enquired about by the care home staff.
Expatriate health insurance customers have the advantage that care homes could be covered under their policy.
As such, they can take their time to look for the perfect care home for their relative.