In the interview, Mr Gerry explains:
“Expatriate Group’s products and services are constantly evolving. We are under a continuous enhancement process, looking for all the 1% improvements and marginal gains to our customer service, as well as introducing new products and benefits to widen and enhance our existing portfolio.
We’ve just completed an overhaul of our online system to simplify the enrolment and fulfilment of our healthcare and travel products. These have been well received by customers, especially the new improved travel benefits and healthcare areas of cover.”